This is a $60-80k+ a year position depending on experience and productivity. Compensation to include health insurance, 401k and paid vacations. Please bring in a resume and fill out an application below.

The Service Manager is responsible for the health and safety of all members of the JCAC team and is responsible for meeting and exceeding Customer and JCAC expectations for quality and workmanship. This position is responsible for ensuring all Customer repair orders are completed efficiently on or before the due date and completed at or below the estimated labor hours for the repair order. This position reports to and is fully accountable to the Owner.

Job Requirements

• A high school diploma or equivalent work experience.
• A valid Oregon driver license.
• Two (2) years or more experience as a Service Manager of an auto repair business, Prefer Five (5) or more years of experience.
• Ability to communicate effectively in English, both verbally and in writing
• Ability to effectively plan, organize and prioritize repair orders.
• Proven leadership and demonstrated proficiency in supervising and motivating subordinates.
• Ability to function in a team environment.
• Independent judgment and decision-making abilities
• Enthusiastic and energetic with a positive attitude
• Ability and desire to work in a positive, fast paced, team oriented and high-energy environment.
• Ability to manage priorities and workflow.
• Self-directed, self-reliant, and resourceful
• Strong organizational, problem-solving and analytical skills
• Detail oriented with the ability to effectively multi-task.
• Provides a positive influence on employee morale.
• Ability to understand and enforce all safety measures and requirements.

Responsibilities of a Service Manager

• The Service Manager is responsible for choosing, managing, and disciplining shop employees.
• Authority to strictly enforce JCAC’s policies and procedures.
• The Service Manager starts the workday promptly at 7:30 AM and ends when the day’s work is completed.
• The Service Manager is responsible for opening and closing (securing) the shop and lot each day.
• Supervises daily shop floor activities to efficiently allocate resources and coordinates workflow as determined by available functional areas and equipment and shop personnel skill & availability.
• Maintains staff by recruiting, selecting, orienting, training employees and developing personal growth opportunities.
• Assures all parts, gas, oil, lubricants, and other materials used in each job are properly charged.
• Assures accurate reporting of time-on-time sheets and repair orders.
• Collaborates with the Owner to review and analyze production, quality control, maintenance, and operational issues to determine causes of nonconformity, production shortfalls, and operating concerns for remediation and implementation of appropriate corrective action.
• Ensures adherence to/compliance with company policies, rules and regulations and reporting requirements relating to safety/health, performance standards, operating procedures, processes, and training requirements.
• Manage inventory and storage of raw materials and consumable shop inventories.
• Identify shop equipment maintenance requirements.
• Maintains compliance with established JCAC policies and procedures.
• Other duties and projects that may be assigned from time to time by the Owner or President/Owner.